Compliance & Trust
Our commitment to data protection, regulatory compliance, and operational transparency.
Last updated: February 16, 2026
MineSync is an early-stage B2B platform serving mining operations. We are building our compliance program alongside the product — this page reflects our current practices and our roadmap for formal certifications.
Current Security Practices
Certification Roadmap
We are working toward formal certifications as our customer base and platform mature. Here is our planned timeline:
SOC 2 Type I
Security, availability, and confidentiality trust service criteria
SOC 2 Type II
Ongoing operational effectiveness audit
ISO 27001
Information security management system certification
Data Privacy Regulations
GDPR
European UnionWe process EU personal data in compliance with the General Data Protection Regulation. International transfers are protected by Standard Contractual Clauses (SCCs). Data subjects can exercise their rights by contacting privacy@minesync.ai.
CCPA / CPRA
California, USCalifornia residents have the right to know, delete, and opt out of the sale of personal information. We do not sell personal information. Requests can be submitted to privacy@minesync.ai.
Data Residency
All Customer Data is stored in the United States. Our primary database runs on Neon in the US-East-1 region, and our application is served globally through Vercel's edge network. International data transfers for EU users are protected by Standard Contractual Clauses (SCCs).
Subprocessors
The following third-party providers process data on our behalf to deliver the MineSync service:
| Provider | Purpose | Location |
|---|---|---|
| Vercel | Application hosting, edge delivery, and serverless functions | United States |
| Neon | Managed PostgreSQL database with automated backups | United States |
| Anthropic | AI language model provider for the AI Chat feature | United States |
Data Processing Agreement
Enterprise customers can request a Data Processing Agreement (DPA) that covers GDPR and CCPA requirements. Contact legal@minesync.ai to request a copy.
Need Compliance Documentation?
We're happy to support your vendor review process with security questionnaires, architecture diagrams, or a call with our team.
Contact Us