Notifications
Configure notification preferences for email and in-app alerts.
Overview
The Notifications system in MineSync delivers alerts about important events to users via email and in-app messages. Users can configure which categories of notifications they want to receive and through which channels.
Key Concepts
Notification Channels
MineSync supports two delivery channels:
- Email -- Notifications sent to the user's registered email address
- In-App -- Notifications displayed in the notification bell within the MineSync interface
Notification Categories
| Category | In-App | Description | |
|---|---|---|---|
| Work Orders | Yes | Yes | Alerts when work orders are created, assigned, or status changes |
| Forecasts | Yes | Yes | Notifications about upcoming or overdue forecast events |
| Low Stock | Yes | Yes | Alerts when parts inventory falls below minimum stock levels |
| System Alerts | Yes | Yes | System-level notifications such as backup completions or errors |
| Weekly Report | Yes | -- | A weekly summary email of fleet activity and metrics |
Notification Priority
Each notification has a priority level (Low, Medium, High, Critical) that determines its visual prominence in the notification panel.
How to Use
Viewing Notifications
- Click the bell icon in the top navigation bar.
- Notifications appear in reverse chronological order.
- Unread notifications are highlighted.
Managing Notifications
- Mark as read -- Click a notification to mark it as read.
- Mark all as read -- Use the "Mark All Read" button to clear all unread indicators.
- Delete -- Remove individual notifications you no longer need.
- Filter -- Toggle the "Unread only" filter to focus on new notifications.
Configuring Preferences
- Navigate to your notification settings.
- Toggle individual categories on or off for each channel.
- Save your preferences.
Preferences are per-user, not per-organization. Each member can customize their own notification settings.
Common Questions
Can admins control notification settings for all users?
No. Notification preferences are personal to each user. Admins cannot override individual notification settings.
How far back are notifications kept?
Notifications are stored indefinitely until deleted. The list is paginated with a default of 20 notifications per page.
Do notifications work in real time?
In-app notifications update when the page is refreshed or when data is re-fetched. They are not pushed in real time via WebSocket.